Mandatory documents and records required by ISO 9001:2015
Here are the documents you need to produce if you want to be compliant with ISO 9001:2015 certification in Qatar. (Please note that some of the documents will not be mandatory if the company does not perform relevant processes.):
- Scope of the QMS
- Quality policy
- Quality objectives
- Criteria for evaluation and selection of suppliers
And, here are the mandatory records (note that records marked with are only mandatory in cases when the relevant clause is not excluded):
- Monitoring and measuring equipment calibration records
- Records of training, skills, experience and qualifications
- Product/service requirements review records
- Record about design and improvement outputs review
- Records about design and improvement inputs
- Records of design and improvement controls
- Records of design and improvement outputs
- Design and improvement changes records
- Characteristics of product to be produced and service to be provided
- Records about customer property
- Production/service provision change control records
- Record of conformity of product/service with acceptance criteria
- Record of nonconforming outputs
- Monitoring and measurement results
- Internal audit program
- Results of internal audits
- Results of the management review
- Results of corrective actions
Non-mandatory documents
There are numerous non-mandatory documents that can be used for ISO 9001 implementation. However, I find these non-mandatory documents to be most commonly used:
- Procedure for determining context of the organization and interested parties
- Procedure for addressing risks and opportunities
- Procedure for competence, training and awareness
- Procedure for equipment maintenance and measuring equipment
- Procedure for document and record control
- Sales procedure
- Procedure for design and improvement
- Procedure for production and service provision
- Warehousing procedure
- Procedure for management of nonconformities and corrective actions
- Procedure for monitoring customer satisfaction
- Procedure for internal audit
- Procedure for management review
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